Daniel Lubetzky

Is it just me or is it totally unethical for a bank to charge you $3 to just see your balance on their ATM – particularly when their ATM offers you at multiple points to see your balance before or after withdrawing money but never tells you it will charge you an additional and separate $3 just to see that balance?!

I happen to have caught this in my bank statement but couldn’t believe it. So last night I went by the Citi bank ATM again and paid attention and indeed they try multiple times to get you to see your balance but never once explain they’ll charge you $3 separately and additionally for this silly service. Not sure if other ATMs do this but I bet the overwhelming majority of consumers have no idea of this abuse.