Archive for the ‘Marketing’ Category

I got this on the internet and couldn’t resist sharing:

Michelangelo’s David is returning to Italy . . .

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After a two year visit to the United States,

Michelangelo’s David is returning to Italy . . .

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His Proud Sponsors were:

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Suzanne Vita Palazzo of Grocery Headquarters wrote an article surveying some of the leading food companies with a social mission and mentioned KIND and PeaceWorks as a pioneer "revolutionizing the business model for an ethical brand."

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Here is a great blog piece on the psychology of magic – how Magicians manipulate the mind in ways that psychologists can borrow/learn from.

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My earlier posting is an example of how the internet provides consumers the unprecedented power to react to bad service without much effort, with a good release.  If properly harnessed, this information should modulate abusive corporate behavior and strengthen consumers.

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US Air: How Low Can You Go?

Published under Marketing Sep 04, 2008

What is more annoying than being charged $2 for water on a plane ride?

Facing pesky flight attendants trying to push you to buy – a few times during the cross-country flight.

It is bad enough that they no longer have the courtesy to offer you water, let alone any other food or drinks.  But to resort to high-pressure sales?

Is it possible US Air was dumb enough to provide incentives for the crew to push you to buy their stale sandwiches and plastic bottles of water – and movie headsets?

That is the only explanation I can gather for such annoying behavior, capped off by endless boisterous plugs about their food offerings to a captive audience.  At least six times their loudspeakers were used to hawk their food and beverages, in addition to Ads on the tv screens.

Such bad taste.

Don’t fly this airline.

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Another great article on on mind, magic, and con men’s marketing.

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This is neat.  Could be useful for a viral marketing campaign.

THE BALL
You must click on the ball to make it change colors.
Click here: http://mazzanet.id.au/ball.php

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Mike Edwards questions whether the trendy concept of philantrocapitalism exemplified by Bill Gates is as effective as the uncritical buzz it is generating.  And he raises questions worthy of consideration, including this one in his q&a:

…what are the actual effects of business involvement in activities that are intended to promote social change? Where is business involvement useful, where might it be damaging, and do we have the evidence to separate one from the other? Here’s a list of things that business could usefully do:

  • pay your taxes
  • don’t produce goods that harm people
  • pay decent wages and benefits
  • stop subverting politics
  • obey regulations in the public interest

The problem is, philanthrocapitalism does none of these things.

Well, business actually has a pivotal role to play beyond the basic code of decency Mike Edwards lists above.  As the primary force in the 21st century, the private sector can make enormous positive contributions into our lives. 

I am a strong advocate of engineering market forces to achieve positive change, marrying the business model to the social mission, as we’ve endeavored to do for the last fifteen years at PeaceWorks

And I am similarly an advocate of using entrepreneurial and creative practices commonly found in the private sector to maximize impact in civil society, as we try to do at OneVoice.

But beyond critical appraisal of "philantrocapitalism’s" effectiveness advocated in Mike’s article, what most resonates and troubles me about the unexamined noise with this and the broader concept of "corporate social responsibility" is that often it is used to mask dishonest or noxious behavior from corporations, to create bland appearances about business contributions to society while hiding under the carpet abhorrent behaviors that may be the primary driver of a business. 

Certainly, a company cannot justify or sugarcoat ruthless practices, or an underlying business model that harms people just by affixing the "csr" motto to its ads.  Unlike when people purchased indulgences from the medieval Church to swiftly absolve them for abominable sins, you cannot (or should not be able to) donate your way into brand heaven in the 21st century.

In sharp contrast to Mike’s provocative article, take a look at this piece in TIME Magazine where Bill Gates discovers the field of social entrepreneurship for humanity, dubbing it "creative capitalism."  Gates first announced this discovery in Davos back in January, where he was given 45 minutes to share how he conceived a utilitarian servile version of social responsibility.  It struck me he had just discovered and repackaged a field long in existence, just as he appropriated the netscape browser and apple’s operating system.

Social contributions should have a soul, a sentiment, and a sincerity of purpose.  Corporations are driven by human beings, so hopefully they will be driven to make our world better because this too is their world.  I have yet to meet a business person (or a human being) that does not care about the world.  But the trouble is that sometimes some corporate business models or junctures present people with concentrated profit-maximizing opportunities that cause harm to society overall.  And no amount of "CSR" should exculpate taking the wrong path – whether by lobbying the government to help a specific industry at the expense of the community or the environment, or by undermining competition, or any of the items in Mike’s list.

In the end, consumers will see through corporate efforts to manipulate causes just to make them look hip and responsible.  Alas, along with the unscrupulous corporation so too will fall the credibility of this important space – the sincere intersection between doing well and doing good.

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Labelwatch.com

Published under Health, Innovation, KIND Snacks, Marketing Aug 12, 2008

A new site just launched that analyzes food product labels for ingredients that may or may not be good for you.  Too many items pose as "healthy" while containing ingredients like high fructose corn syrup which labelwatch exposes here as not healthful.

The site is not perfect yet; it’s search engine is clunky; and it still is missing KIND Fruit & Nut bars, which are the #1 Healthy Snack bar line (in terms of market share growth of entire space over each of the last 3 years, and #3 in overall size already in natural industry, according to SPINS, IRI and Nielsen).  But it is a good start.

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And the corollary to the earlier post is that obesity in children has reached epidemic proportions, causing Type 2 diabetes and many other health complications that stay with them beyond childhood for the rest of their lives.

There are other key health challenges to children, that the food industry needs to tackle…

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