Does a Cause Drive a Purchase?
Published under Entrepreneurship and Management, KIND Snacks, Marketing, Philanthropy Sep 20, 2010Cone Communications is behind another study that claims consumers buy products because of their social mission – this time emphasizing mothers and young people are at the forefront of this trend. As much as I am a committed social entrepreneur whose life is dedicated to find creative ways to advance social goals using market mechanisms, I have from my experience always been skeptical of this claim. There are enormous benefits to being socially conscious, not the least of which is that it gives you meaning. And it attracts the best team to join you on your journey, and generates loyalty, goodwill, word of mouth, media attention, and more. But purchases ultimately are made by consumers primarily based on whether a product fits their personal lifestyle, and price, quality and taste are foremost facts when these choices are made. That said, I do sense over the last 15 years that consumers are becoming more educated and supportive of socially conscious ventures, particularly when they can be seen to be sincere. So whatever the actual behavior has been, it certainly is shifting more and more towards enlightened capitalism.